Privacy Policy

 

Privacy Policy Last Updated: April 2025

1. Introduction

Welcome to DOZY, operated by HNN Group ("we", "us", or "our"). We operate the website dozy.world (the "Site"). This Privacy Policy applies to all information collected through our website, and any related services, sales, marketing, or events.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

We take your privacy seriously. We do not sell, trade, or rent your personal identification information to others.

2. Information We Collect

We collect information you provide directly to us when you create an account, place an order, fill out a contact form, subscribe to our newsletter, or communicate with us via email, phone, or social media.

The personal information we may collect includes:

  • Name — for order processing and communication
  • Email address — for order confirmations and updates
  • Phone number — for delivery coordination
  • Shipping & billing address — for delivery purposes
  • Payment information — processed securely via payment gateways (we do not store card details)
  • Device & browser data — collected automatically via cookies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders and send related information
  • Manage your account and provide customer support
  • Send transactional emails such as order confirmations and shipping updates
  • Send promotional communications (only if you have opted in)
  • Improve our website, products, and overall customer experience
  • Detect, investigate, and prevent fraudulent transactions and illegal activities
  • Comply with legal obligations under applicable Indian laws

4. Cookies & Tracking

Our website uses cookies — small data files stored on your browser — to enhance your experience. Cookies help us remember your preferences, understand how you use our site, and improve our services.

Types of cookies we use:

  • Essential cookies — required for the website to function (e.g. shopping cart)
  • Analytics cookies — help us understand visitor behaviour (e.g. Google Analytics)
  • Marketing cookies — used to show you relevant ads on other platforms

You can choose to disable cookies in your browser settings at any time. However, disabling certain cookies may affect the functionality of the website.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Shopify — our e-commerce platform provider
  • Payment processors — such as Razorpay or other secure gateways
  • Shipping partners — to deliver your orders
  • Legal authorities — if required by law, court order, or government regulation

All third-party providers are required to keep your information confidential and are prohibited from using it for any other purpose.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure your data is transmitted securely.

No method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data, subject to legal obligations
  • Opt-out — unsubscribe from marketing emails at any time
  • Portability — request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at dozy.world/pages/contact

8. Children's Privacy

Our products are designed for children, but our website and services are intended to be used by adults — parents, guardians, or teachers — making purchases on behalf of children. We do not knowingly collect personal information from children under the age of 13.

If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at: dozy.world/pages/contact HNN Group, India 🇮🇳